HOW DO I RETURN MY ITEM?

How Do I Return My Item?

Last Updated: July 27, 2025

At Think Cosmopolitan, Inc., founded by Romain Dubus (Founder & CEO and Architect) in 2016 through the merger of Romain Dubus Corp and Makyun Corp, with expansion to Think Cosmopolitan Japan in 2021, returns are simple. With a global team of a couple thousand employees and a couple hundred dedicated to Mars Project R&D, we’re committed to making your experience seamless. All revenue is reinvested into the Mars Project aiming for human habitats by the late 2020s.

Return Process

Just go to return.thinkcosmopolitan.com and follow the three simple steps on the screen. You’ll be provided with the option of printing out a prepaid return label or having a return label mailed to you. You can even schedule a carrier pickup at your home.

Refund Details

Once we receive the product(s) in acceptable condition, we will process a refund for you. After the process is complete, you will be sent a refund confirmation email, and you can expect a refund to appear in your account within about 10 business days. If you are returning an item because it wasn’t what you expected, didn’t go with your decor, or it was undamaged, you will be charged for return shipping. International returns are now available contact info@thinkcosmopolitan.com for assistance.

Our Mission and Growth

Your returns support our global initiatives, including restaurant franchises and property renovations in France and Japan.

For assistance, email info@thinkcosmopolitan.com.

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