Last Updated: July 25, 2025
Although our standard for quality is uncompromising, there have been rare incidents when our warehouse team has made a mistake on an order. If you received your package and something was missing from your order, don't worry - we'll take care of it quickly and hassle-free!
All you need to do is email info@thinkcosmopolitan.com. Provide your email address and order number, and select which item(s) were missing. In the message, specify "Missing Item." Simply follow the instructions we provide, and we'll have a replacement sent your way in no time!
As soon as we receive your request and verify the error, we will issue an immediate priority replacement shipment with the missing item. Before you know it, your full order will be in your hands!
Our Mission and Growth
As part of the larger Think Cosmopolitan family, our operations contribute to funding the Mars Project—developing human habitats on Mars by the late 2020s.
For inquiries, email info@thinkcosmopolitan.com.