Last Updated at 2018-02-16 22:07:28 PCT
Each new order will be shipped in the most timely manner possible. In-stock items will ship from our warehouse within 2-4 business days of your order being placed. Once your order leaves our warehouse, it should arrive in 2-5 business days depending on your selected shipping preferences.
Our rugs are distributed by Think Cosmopolitan, and can take 5-7 business days to ship from our warehouse. Once your rug leaves Think Cosmopolitan's warehouse, it can take up to 2 weeks in transit.
Paint is manufactured and distributed through our partner. Your paint order will be processed the same day the order is placed. Once the paint is mixed, it will ship from their warehouse within 1-2 business days. Once the paint leaves our partner's warehouse, it should arrive in 3-5 business days.
In-stock wooden signs will ship from our artisans warehouse within 1-2 weeks of your order being placed. During peak season, your wooden sign can take 2-3 weeks to ship from their warehouse. Once it leaves the warehouse, your order should arrive in 3-5 business days.
Please note that we ship Monday-Friday, and do not count weekends or US holidays as business days.
STANDARD SHIPPING RATES: USA
Express Shipping is available for most products in our store, and is only available for orders in the contiguous US. Express Shipping charges are calculated at checkout based on real-time carrier rates for either FedEx Overnight or FedEx 2-day. Orders placed before 2pm PCT will be shipped same-business day. All orders placed after 2pm PCT will be shipped next-business day. We ship Monday-Friday from our local warehouse; weekend and holiday deliveries are excluded.
US (CONTIGUOUS 48 STATES)
We ship most US orders via FedEx or USPS depending on the size and weight of the order, as well as which items are ordered. We prefer to ship in as few boxes as possible to conserve materials, but in the event that one or more of your items will require additional processing time, we will ship available items as soon as possible.
US (ALASKA & HAWAII)
Most items shipped to AK and HI require additional processing time. Some oversized or heavy items cannot ship outside the contiguous US. Please contact Guest Services if you live in either of these states and have any further questions about shipping.
ORDER TOTAL Rate
$300 or more $135
All items ship to Canada from the US. All prices shown are in US dollars. Your order's shipping cost will include any added shipping and handling costs incurred, as well as duties, taxes, and brokerage. These will be billed to Think Cosmopolitan. Free shipping discounts do not apply to Canada shipments.
For the Calgary, Edmonton, Toronto and Vancouver metropolitan areas, allow 1-2 weeks for delivery of stocked items. For other metropolitan areas, allow 3-4 weeks for delivery of stocked items. Express shipping is not available. Select items cannot ship to Canada. Please contact Guest Services for further information.
EUROPE, ASIA AND AUSTRALIA
ORDER TOTAL Rate
$300 or more $160
Countries we are able to ship to include Andorra, Australia, Austria, Belgium, Denmark, Faroe Islands, Finland, France, Germany, Greece, Greenland, Holy See (Vatican City State), Iceland, Indonesia, Ireland, Italy, Liechtenstein, Luxembourg, Malaysia, Malta, Monaco, Netherlands, New Zealand, Norway, Philippines, Portugal, San Marino, Spain, Sweden, Switzerland, Thailand, United Kingdom, and Vietnam.
All items ship from the US. All prices shown are in US dollars. Your order's shipping cost will include any added shipping and handling costs incurred, as well as duties, taxes, and brokerage. These will be billed to Think Cosmopolitan. Free shipping discounts do not apply to international shipments.
Please allow 3-4 weeks for delivery of stocked items. Express shipping is not available. Select items cannot ship internationally. Please contact Guest Services for further information.
We make every effort to display the most current and accurate product inventory information. We will notify you directly in the event that a product’s availability date changes. Please contact Guest Services for additional information.
All prices in our store and online are in US dollars and are subject to any applicable taxes according to state and local laws. Availability, prices and delivery rates are subject to change. There may be errors in the prices, descriptions or images of certain merchandise, and we must reserve the right to restrict orders of those items.
If you have purchased products that are now on sale, we will gladly offer you a one-time price adjustment if you contact us within 7 days of the original date of shipment or in-store purchase.
For online or phone orders, please call 323-747-8207 or email us at firstname.lastname@example.org.
We do not offer price adjustments on shipping charges or when a sale applies to an entire order. Price adjustments are only given for when specific products or a specific group of products go on sale.
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